Politique d’expédition
Order Processing
Please allow 1–3 business days for your order to be processed before shipment.
Estimated Delivery
After your order ships, estimated delivery times are:
- United States: 3–7 business days
- Canada: 5–15 business days
- Europe: 5–15 business days
- Australia: 5–15 business days
- Rest of world: 7–15 business days
These are estimates only and may be affected by customs processing, holidays, and carrier delays outside our control.
Shipping Cost
We offer free standard shipping on all orders worldwide. No minimum order is required. Express shipping options may be available at checkout for an additional cost.
Customs, Duties & Taxes
Import taxes, customs duties, and any applicable fees are covered by us. You will not be charged additional duties upon delivery.
Order Tracking
Once your order has shipped, we will email you a tracking number within 48 hours. If you do not see it, please check your spam or junk folder. Tracking information may take 1–2 business days to appear after your order ships.
Delivery Issues
If you have not received your order within 60 days of shipment, please contact us at caishaoyi52@gmail.com and we will help resolve the issue.
Contact
Fortuna7 Jewelry is a trading name of FORTUNE7CAISHAOYI LTD, company number 17472775, registered in England and Wales.
Email: caishaoyi52@gmail.com
Phone / WhatsApp: +86 13411080910